Introduction to Cultural Competency Building

In this interactive session we will explore and build the foundation of effective communication between new Canadians and their Canadian employers. Topics covered include: perception – and how it affects workplace communication; understanding how cultural adaptation affects workplace effectiveness; communication styles (how we interact through conversation) and case study examples; non-verbal communication (75% of our message); and problem-solving – cross-cultural case studies.

Learning Objective – In this session you will learn:

• How to apply five key cross-cultural competency components in your workplace.
• How to effectively discuss workplace challenges with IEPs.

Length: 1:07

Video Credit: CatalystC

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